This policy explains how J&L Gas & Renewables Limited ("we", "us") handles personal data when you use this website or contact us. We are the data controller for that data.
Who we are
J&L Gas & Renewables Limited, Banner House, 29 Byron Road, Harrow, HA1 1JR. Telephone: 07843 900760.
What we collect
- Details you give us through our quote form or by phone: name, phone number, postcode and details of the work required.
- Information needed to carry out and invoice work, such as your property address.
- Basic technical data about how the website is used, such as browser type and pages visited.
How we use it
- To respond to your enquiry and provide quotes.
- To carry out, record and invoice work, including gas safety records we are required to keep.
- To meet our legal and regulatory obligations.
Our lawful bases are taking steps at your request before entering a contract, performing a contract, legal obligation and our legitimate interest in running the business.
Who we share it with
We use a customer relationship management system to store and manage enquiries submitted through this website. We may share data with manufacturers to register boiler warranties, and with regulators where the law requires. We do not sell your data.
How long we keep it
We keep enquiry data only as long as needed to deal with your enquiry, and job records for as long as required for legal, warranty and accounting purposes.
Your rights
Under UK GDPR you can ask to access, correct or delete your data, object to or restrict its use, and request a copy. To make a request, call us on 07843 900760 or write to our address above. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website may use essential cookies needed for it to work. The embedded Google Map may set its own cookies, governed by Google's privacy policy. It only loads with your consent. See our Cookie Policy.